Terms of Service

1. Acceptance of Terms

By accessing or using VelvetFlow ("the Platform," "our Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.

2. Description of Service

VelvetFlow is a professional platform for content creators, artists, and collaborators to connect, communicate, and create together. Our Service includes:

• Profile creation and portfolio management
• Messaging and video calling features
• Creative collaboration tools and scene requests
• AI-powered scene templates and project planning
• Safety features including emergency contacts and health verification
• Content moderation and community guidelines enforcement

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years old to use VelvetFlow. By using our Service, you represent and warrant that you are 18 years of age or older.

3.2 Account Creation

To use certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Subscription Plans and Billing

4.1 Subscription Tiers

VelvetFlow offers multiple subscription tiers:

• Free: Basic features with usage limits
• Creator ($20.00/month): Enhanced features for active creators
• Team ($49.99/month): Team collaboration tools
• Studio ($150.00/month): Professional-grade features

4.2 Billing and Payment

By subscribing to a paid plan, you agree to:

• Pay all fees associated with your subscription
• Automatic renewal unless cancelled
• Responsibility for all taxes and fees
• No refunds for partial months of service

4.3 Cancellation and Refunds

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. We do not provide refunds for unused portions of your subscription.

5. Content and Conduct

5.1 User Content

You retain ownership of content you create and share on VelvetFlow. By posting content, you grant us a limited license to display, distribute, and moderate your content as necessary to provide our Service.

5.2 Content Standards

VelvetFlow supports professional adult content creation. Permitted content includes:

• Consensual adult content between verified adults (18+)
• Artistic nudity and creative expression
• Professional adult entertainment services
• Educational content related to sexuality and health

5.3 Prohibited Content

The following content is strictly prohibited:

• Content involving minors in any sexual context
• Non-consensual content or revenge porn
• Content promoting violence, hate speech, or harassment
• Illegal activities or content
• Spam, scams, or fraudulent content
• Content that violates intellectual property rights

6. Safety and Security

6.1 Safety Features

VelvetFlow provides safety features including emergency contacts, health verification, and content moderation. These features are provided as-is and do not guarantee your safety.

6.2 Personal Responsibility

You are responsible for your own safety when using our Service, including:

• Meeting others in public locations
• Verifying the identity of collaborators
• Following safety guidelines and best practices
• Using emergency features appropriately

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you consent to our privacy practices as described in our Privacy Policy.

8. Intellectual Property

8.1 VelvetFlow Property

VelvetFlow and its features, including software, designs, and trademarks, are owned by us and protected by intellectual property laws.

8.2 User Content Rights

You retain ownership of your content but grant us necessary rights to operate our Service. You represent that you have all rights necessary to share your content on our platform.

9. Termination

9.1 Termination by You

You may terminate your account at any time by following the account deletion process in your settings.

9.2 Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms or our Community Guidelines
• Engage in illegal or harmful activities
• Fail to pay subscription fees
• Create multiple accounts or circumvent restrictions

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimer

VelvetFlow is provided "as is" without warranties of any kind. We do not guarantee uninterrupted service, security, or that our Service will meet your specific needs.

10.2 Limitation of Liability

To the maximum extent permitted by law, VelvetFlow shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Service.

11. Indemnification

You agree to indemnify and hold VelvetFlow harmless from any claims, damages, or expenses arising from your use of our Service, your content, or your violation of these Terms.

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by the laws of Austin, Texas, without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from these Terms or your use of VelvetFlow shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by email or through our Service. Your continued use after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms, please contact us:

• Email: vf@culturalbridgelabs.com
• Support: vf@culturalbridgelabs.com
• Address: 5900 Balcones Dr, Austin Texas 78731

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and VelvetFlow regarding your use of our Service.